Get in Touch
Have questions about privacy, need support, or want to share feedback? We're here to help and would love to hear from you.
Send us a Message
Contact Information
Response Times
Support Requests: Within 24 hours
General Inquiries: 2-3 business days
Security Issues: Within 6 hours
Business Hours: Monday-Friday, 9 AM - 6 PM EST
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all support requests within 24 hours during
business days. For urgent security issues, we respond within 6
hours.
Do you offer phone support?
Currently, we provide support through email and our help center.
This allows us to maintain detailed records and provide thorough,
documented responses to your questions.
Can I schedule a demo or consultation?
Yes! For business or enterprise inquiries, we're happy to schedule
a demo. Please contact us at
hello@privita.online
with your requirements.
How do I report a security vulnerability?
We take security seriously. Please report any vulnerabilities to
security@privita.online. We'll investigate promptly and keep you updated on our
progress.
Where can I find your privacy policy?
You can find our complete privacy policy at
privita.online/privacy-policy.
It details how we collect, use, and protect your information.
Do you have an office location?
We're a distributed team committed to privacy and security. For
security reasons, we don't maintain public office locations but
are always available through digital channels.